The Willow Memory Foam Adjustable Bed Mattress features a generous memory foam top layer which is supported by reflex foam at the base. Not only does this mattress fit to the contours of the body to reduce tossing and turning in the night, it also features Adaptive technology to keep you cool and dry, all night, every night.
Memory foam primarily responds instantly to the body’s contours, providing the underlying support your body needs. Not only this, memory foam also provides relief to your pressure points and improves your blood circulation- benefits that help you have a greater quality sleep.
Please note: Due to these mattresses being primarily designed for adjustable beds, mattresses can be made no larger than 4'6 as one piece. If you wish to order a 5' mattress you will receive 2 x 2'6, or a 6' mattress you will receive 2 x 3' mattresses.
Please note: Delivery avaialble to Dorset area only.
|Delivery||2 - 4 Weeks Delivery|
Our store is situated in Poole, Dorset but our website has been set up to allow anyone to purchase! We have tried to keep the delivery process as simple as possible, so here’s a quick run through on what we can do.
All deliveries are FREE but timescales are dependent on products. Our “in store only” category will show you all the products that are available to take home with you or have delivered the same day (if you live within 20 miles). You can visit our showroom to try these out.
The rest of our website categories will show you the delivery lead times on each product.
These products can be found in the first tab on the header of the website. Many are unique to the OBW in Poole, Dorset and are in stock in store. This means we’re able to offer same day delivery or your day of choice if you live within 20 miles of our store. All products will be delivered to your room of choice.
Next Day Deliveries (FREE 1 man service | all day)
Purchase any next day delivery product before 1pm and we can deliver the next day. If you do not want next day you will need to let us know at the time of ordering. All next day deliveries are via a 1 man service to the front door of your property. Please note, if you are purchasing a next day delivery product with a longer lead time product, the timescales are independent to the product. Next day deliveries run from 8am - 6pm.
3-5 Day Lead Times (FREE 2 man service | Room of choice |
We will contact you within 48 working hours to arrange a suitable day of delivery for any orders placed for products with the above advertised lead time.
Please give us a call if you are unsure about any of our delivery information on 01202 696969.
If you are not happy with your purchase you can return it, just call or email our customer service team within 10 working days from the date you received your item. Please note the following:
Customer Services: 01202 696969
* Please be aware that unless you are within a 20 mile radius of our store a courier charge of £45 will be deducted. In the unlikely event that the goods are faulty this charge will not apply.
* All refunds will be processed as soon as the goods have safely been returned to us.
If on delivery the packaging of a product is damaged, you should mark this on the courier’s delivery note in order to be able to make an effective claim for damaged goods.
If you believe that the product may be damaged you must reject the delivery, mark this on the courier’s delivery note and request the courier to ‘Return to Sender’. Please then contact us either by phone or email us at email@example.com with the details.
Any damage to the goods, which only becomes apparent after taking receipt, must be reported within 24 hours of delivery. Customers are requested to provide photographs showing the damage, which will need to be emailed to us at firstname.lastname@example.org.
You may request a replacement or cancel the order and receive a refund at the point that we collect the Goods.
We hope that we have kept this as painless as possible and look forward to receiving your order.