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Delivery Information

We Take Delivery Seriously

We have tried to keep the delivery process as simple as possible, so here’s a quick run through on what we can do.

All deliveries are FREE but timescales are dependent on products/suppliers. Below you can find out information regarding different products / suppliers.

Delivery information for particular products can also be seen towards the bottom of each product description.

 

OBW Mattresses, Divan Bases, Ottoman Storage Bases & Headboards

Our OBW mattresses, divan bases, ottoman storage bases and headboards take 10 - 14 working days to arrive in our showroom. We will then give you a call to get you booked out for delivery.

The only OBW mattresses which take longer are our Equinox range, these take 2 to 4 weeks to arrive.

Our delivery service is free of charge, with assembly included with every divan base and ottoman base. (Bed frames do not apply).

 

Time Living Bed Frames

Our Time Living bed frames are available for free next day delivery as long as the bed frame is ordered before 12pm.

You have the option of either getting the product delivered direct to your address, between 8am - 6pm Mon - Friday, or you can collect your product from our Poole showroom.

You wil be given a call the day of purchase (if within opening hours) or the morning after your purchase (if store is closed) to make delivery arrangements.

If you would prefer delivery on a specific day, please let us know.

Unfortunately due to shipping costs, Scotland, Ireland & Northern Ireland cannot be arranged via free delivery, please contact 01202 696969 for pricing information.

 

Serene Furnishings Bed Frames / Headboards

Our Serene Furnishings bed frames and headboards are available for free direct home delivery within 4 to 10 working days from your order. 

Once your product has been ordered you should expect to recieve a phonecall on the number provided by yourself within the next 3 to 5 days to get you booked out for a delivery. The time windows of delivery are generally 8:30am until 5pm, though dependant on courier a time window may be given.

Alternativley, you can request for the bed frame or headboard to be delivered to our warehouse, for collection when convenient.

Unfortunately due to shipping costs, Scotland, Ireland & Northern Ireland cannot be arranged via free delivery, please contact 01202 696969 for pricing information.

 

Kaydian Bed Frames

Direct home delivery is available for Kaydian product as next day delivery if ordered before 12pm - this applies for Monday to Friday only.

You wil be given a call the day of purchase (if within opening hours) or the morning after your purchase (if store is closed) to make delivery arrangements.

On the day your delivery is due, our courier will text you with a time slot, and also call you 30 minutes prior to delivery.

If you would prefer delivery on a specific day, please let us know.

Delivery to the following postcodes is not next day and will be arranged by the courier and yourself, (generally a week or two) - LD / LL / SA / SY / BX / PL / TQ / TR. 

Unfortunately due to shipping costs, Scotland, Ireland & Northern Ireland cannot be arranged via free delivery, please contact 01202 696969 for pricing information.

 

Adjustable Beds

Our adjustable beds take 2 to 4 weeks to arrive in our showroom. You will then receive a phone call to get you booked out for deliver.

The adjsutable beds include free delivery and assembly, a demonstration can also be given on how to use the product.

 

Bedroom Furniture

Our bedroom furniture take 10 - 14 working days to arrive at our showroom. You will get a phonecall on the number provided to make arrangements for collection or delivery.

Free delivery can be arranged, though assembly of bed frames or wardrobes is not included.

 

Many thanks

The Original Bed Warehouse Team